Shipping policy

At Dripza Cafe, we work to ensure your order is delivered quickly, safely, and reliably. Below is a breakdown of our shipping process and delivery timelines.

Order Processing Time

All orders are processed within 1–3 business days.
Orders placed on weekends or holidays will be processed on the next business day.

In case of high order volumes or temporary stock delays, customers will be notified via email.

Shipping Options

Free Shipping

Delivery Time: 7–15 business days
Cost: Free
Automatically applied at checkout on eligible orders.

Expedited Shipping

Delivery Time: 5–7 business days
Cost: $12.00
Available during checkout for faster delivery.

Estimated Delivery Times

Shipping times may vary depending on your location:

United States: 7–15 business days
Canada: 8–18 business days

Please note that delivery estimates may be affected by customs processing, carrier delays, weather conditions, or holidays.

Order Tracking

Once your order has shipped, you will receive a tracking number via email.

Please allow 1–3 business days for tracking updates to appear in the carrier’s system.

Incorrect or Incomplete Addresses

Customers are responsible for providing accurate shipping information at checkout.

Dripza Cafe is not responsible for packages delivered to incorrect addresses entered by the customer. Additional shipping charges may apply for returned or reshipped packages.

If you need to update your shipping address, please contact us immediately at:

📧 production@therocketretail.com

Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, or local taxes.

These charges:

Are not included in product or shipping prices
Are determined by your local customs authority
Are the responsibility of the customer

Lost or Delayed Packages

If your order is significantly delayed or appears lost in transit, please contact our support team.

We will assist in tracking the shipment and help resolve carrier-related issues whenever possible.

Contact Us

For any shipping-related questions or assistance, please contact us at: